"Dear
Sr. Gonzalez:
Now that I have arrived back in my office and am about to return to
the activities of my daily business life, I just wanted to take this
opportunity to thank you and all of the staff of AGI Tours for the
wonderful service that your company (especially our guide Victor and
our drivers, Felipe and Jesus) provided for me and my son during our
recent stay in Cancun. I want to mention especially my appreciation
of the professionalism exhibited by your company during our stay.
Every promise made in our communications over the Internet was fulfilled
based upon trust and mutual respect. We were never required to put
down a deposit on any activity and yet we were able to depend upon
your Company to be there promptly when we arrived and when were ready
to depart and when we visited the sites we had arranged. I can't tell
you sufficiently how important that was to us. There are very few
businesses left that will work with people on such a basis and it
is such a pleasure to know that there are still "gente buena como
ustedes." I hope, in return, that you found that we also met our commitments
to your Company with great pleasure and sincere appreciation. This
manner of doing business adds a great deal of value to a vacation
because it removes anxiety - the whole purpose of the vacation in
the first place. Taking our private tours with your professional staff
enabled me and my son, Buck, to have a wonderful time with your staff,
who were always most pleasant and informative. We got a lot more out
of each day in Yucatan than we would have otherwise. During our drives
to the various sites (Tulum, Coba and Chichen Itza) we had the opportunity
to practice and improve (Ojala!) our Spanish and to learn so much
more about your beautiful country and its long and proud history.
Victor even gave us a short lesson in Mexican history, from the time
of Pres. Porfirio Diaz to the present. That was in addition to his
mystical presentation of the Mundo Maya. In any event, I just wanted
you to know that we very much appreciated all of the courtesies which
were extended to us during our stay and I promise that I will recommend
your agency to any of my friends who may be visiting Yucatan / Cancun
in the near future and we will be sure to look you up upon the occasion
of any return. Until then, please let us extend to you and your entire
staff un GRAN SALUDO y MUCHISIMAS GRACIAS POR TODO.
Sincerely,
Donald J. Beuttenmuller"
"...Thanks
Javier. Mr. VanHeek let me know that he was very happy with your services
and that he will be recommending you in the future. Thanks Again.
Sara
Propes"
"Dear Sr. González,
We
wish to thank you for your excellent service. I will tell all my friends
about you. We were picked up promptly at both ends of our trip by
courteous and helpful men. The man who picked us up in Playa at the
end of the trip was 45 minutes early. So were we. This is a wonderful
way to make the trip from the Cancun airport, and, again, I say thank
you for your help. Have a happy and prosperous New Year!
Karen
Erb"
"Sorry
that I have been so slow with an appreciation message to you for your
excellent service while we were in Mexico. We also really enjoyed
chatting with you about your country and learning about Merida on
the way back from Puerto Adventuras. I had surgery the following Friday
after our return home and have just been home from the hospital a
week. I am getting along fine and the doctor says that we can keep
our plans to leave for Puerto Vallarta on Jan. 18, which is very good
news. We came home to some pretty cold weather so Mexican sun will
be welcome. We hope that you and your family have a very prosperous
year 2000. Again, we are so appreciative of your friendship and your
efficiency. Hope that you can help us again in the near future.
Your
friends,
Dave
and Rae Ann Claussen."
"Hola!
Thank
you for last week's outstanding service. If you need a recommendation,
please, do not hesitate to contact me via E-mail. See you next year!
Don
Foster"
Dear
Javier:
My husband and I so thoroughly enjoyed our vacation in the Yucatan,
and you and your staff, especially Felix, were a big part of making
our vacation such a success. We would recommend your company with
no hesitation. Your fees are very reasonable, and we always found
you to be reliable, courteous, and knowledgeable. I would suggest to
other first time visitors that both time and money can easily be wasted
by not using your company to assist with the plans.
Additionally, We were especially glad to have the opportunity to
meet you personally. We feel that we have a friend in Cancun in knowing
you. We wish you much success with your business! If you
can somehow incorporate this note into your website, you certainly have
our permission to do so.
Feliz Navidad!
Ron and Francia Webb