Feb 18, 2009


Has been a pleasure to serve you.
Please leave your comments and allow us offer you a better service every day.

58 Comments:

Anonymous Don Foster said...

"Hola!

Thank you for last week's outstanding service. If you need a recommendation, please, do not hesitate to contact me via E-mail. See you next year!

February 18, 2009  
Anonymous Karen Erb said...

"Dear Sr. González,

We wish to thank you for your excellent service. I will tell all my friends about you. We were picked up promptly at both ends of our trip by courteous and helpful men. The man who picked us up in Playa at the end of the trip was 45 minutes early. So were we. This is a wonderful way to make the trip from the Cancun airport, and, again, I say thank you for your help. Have a happy and prosperous New Year!

February 18, 2009  
Anonymous Anne said...

Hola Javier,

Love the new website,

I just posted it on Unofficial Palladium.
http://forum.unofficialpalladium.com/view_message.php?id_top=3763

Anne on Cape Cod

March 12, 2009  
Anonymous Palladium Addict Website said...

Congratulations Javier and AGI family.
Love the new website.

Palladium Addict Family

www.palladiumaddict.net

March 23, 2009  
Anonymous Rachel and Bill said...

Wow, love the new website!!!

We have received the absolute best service from Javier and his drivers, whether for resort/airport transfers or special excursions to experience the Mayan Riviera. You have made our past vacations memorable and we look forward to seeing you soon and experiencing more of your great country.

Gracias,
Rachel & Bill

March 23, 2009  
Anonymous Loraine Nesrallah said...

Hola Javier,

I just wanted to drop you a note to say muchas gracias for your excellent service for ourselves and our guests over the last 3 months. As always, your pickups were prompt, your drivers were friendly and courteous and your new vehicles were an added bonus.

It is a pleasure doing business with such an efficient company and we look forward to using your services again when we return to Puerto Aventuras next winter.

Hasta próximo año¡
Lorraine Nesrallah
NESCORP REALTY LTD

April 01, 2009  
Anonymous Jim Sellon said...

Buenos Dias Javier,

¡Muchas gracias por tu servicio excelente y hospitalidad! Your service and price are excellent, as are your drivers. ¡They even tolerate me espanol malo!

Thank you for getting us ferry tickets.

We will highly recommend your company to fellow travelers.

Tu Amigo,

Jaime
Jim Sellon

April 06, 2009  
Anonymous Anonymous said...

Hola!

We have just returned from our trip to the Mayan Riviera, where AGI tours met us at the Cancun airport, and returned us from our resort to the airport. The service was terrific. Our polite,pleasant and efficient driver, Carlos helped our trip begin and end smoothly. We are grateful to AGI for their service. We have used this service twice now, with equally efficient results.
Thank- you Javier, and AGI friends!

Al Brischuk (Saskatchewan, Canada)

April 19, 2009  
Anonymous Anonymous said...

Good morning,
Our party used your service for travel to the Grand Palladium White Sands Resort in April 2009. We had the service of Roberto for the first trip, he was a welcome sight with our name on his card when we exited the airport. He had the Air Transat Representative with him at the AGI vehicle, with our resort packages, saving us the trouble of finding the Transat bus before departing. The trip to the resort was speedy and efficient, with all questions answered by Roberto. Our return trip was with Juan, who was on time and a wealth of information for my sister-in-law as she tried to plan her son’s wedding on Riviera Maya next spring.
A.G.I. was definitely a ‘value added’ service that complimented our trip, we will recommend to all our friends, and we will use your company again.

Please thank your staff for enhancing our vacation and increasing our enjoyment of your country.

Graeme Watkins

April 23, 2009  
Blogger Cape Cod Anne said...

Hola Javier,

We just retruned from our 10th visit to the Palladium (April 2009). As always we used your excellent service to and from the airport. Carlos was our driver and we found him to be courteous, professional and very persoanble. He had the girls engaged in practising their Spanish all the way to the hotel. IMHO AGI is the only way to go to and from the airport.

While we were at the hotel we met some people who had organized a private day tour with AGI Tours. they said it was the highlight of their vacation. In addition, the driver organized a meal at the home of a local family which they said was outstanding. We'll be sure and contact you for a similar private tour next time.
Thanks again Javier.
Anne on Cape Cod

April 26, 2009  
Anonymous Tom & Judy from NY said...

Hola Javier!

We just wanted to let you know that you and your drivers helped to make our trip last week to the Riviera Maya a fantastic experience! Your drivers were on time, had everything we needed, and delivered excellent information on the area during our ride to make the trip from the airport seem shorter and very enjoyable. We will not hesitate to recommend your company to anyone who asks about private transfer in this beautiful area. We will be calling you for service next year!

Muchos Gracias!

Tom & Judy in NY

May 02, 2009  
Anonymous verlin.schaefer@yahoo.com said...

We went to the Catalonia Royal Tulum. Javier was easy to work with on setting up our transfer. Done very professionally over thru email. Had a sign with our name on it as we exited the airport. This person called for our driver and stayed with us till he arrived about 3 minutes later. nice comfortable car drove us down and the driver in excellent time and said he would see us a week later at 11:30. Saturday morning came and at 11:25 arrived. Elmer stopped quickly for us so my wife could pick up a piece of pottery. Elmer accompanied us into the place to be sre we were taken care of. Both drivers we clean, pleasant and we felt very safe because of thier quality driving skills. Neither speeded and the both put flashers on as we slowed for the speed bumps. We will not use another service when we come back to the Cancun area. Thanks for a great transfer. Verlin and Donna Schaefer

May 03, 2009  
Anonymous Kim & Marty Wilson & Friends said...

Javier,

Thank you very much from all 10 of us. Your drivers and service are excellent. It was great to have a cold bottle of water waiting for us upon arrival at Cancun Airport.
What a way to travel to and from the airport. No more buses for us. A nice new private vehicle that held all ten of us and our luggage and very nice drivers. Very reasonable price and no problems with our pick up when our return flight changed. Thanks again.

May 04, 2009  
Anonymous Tim and Bonnie said...

Just wanted to let You know Javier how impressed We were with Your service and employees on Our recent transfer from the Cancun airport to the Palladium Resort and Our return back to the airport. Your employees Mike and Elmer were very friendly and informative and We really enjoyed the time We spent in transfer with them. We will recommend AGI to all who ask and hope to see you next April again.

Tim and Bonnie

May 06, 2009  
Anonymous Jim & Colleen Morgan said...

I would like to say a huge thank you to AGI for making our trip so easy. The service afforded us when we arrived and departed including before trip communications was outstanding. I would highly recommend this company to any traveler.

May 13, 2009  
Anonymous Vintagewhine (Palladium Addict) said...

Hi Javier....Just a quick thank you for your usual stellar service! I know these are hard times for your business as well as the resorts in the Cancun area. All I can do Javier, is to keep you and the hard working people in Mexico in our prayers. I know this crisis will be over soon and you can continue on with offering weary travelers your wonderful services! Blessings to you and your staff!

May 13, 2009  
Anonymous Stacey and Dan said...

We booked a day trip to Ek Balam and Coba on April 11 and just wanted to send a note to let you know how much we enjoyed our day.

Daniel and Elmer were absolutely fabulous. Daniel has great knowledge of the history and seems to genuinely love showing people your beautiful surroundings. Elmer was a true gem. He was attentive, courteous and a safe driver. We couldn't have asked for a better day or a better pair of gentlemen to take care of us.

You have chosen your staff wisely and we will continue to use your services for our airport transportation and any tours.

Also we wanted you to know that we are thinking of you, your families, and staff during this tough time. We hope that you can go back to doing what you do so well, welcoming visitors and treating them with such kindness.

We look forward to using your services again in the future.

Best regards,
Stacey and Dan Simpson
Calgary Alberta

PS - Love the new website format!

May 14, 2009  
Anonymous Cathy said...

Hola Javier!
We booked a private tour last year to Tulum where we first met Elmer. He was excellent! This year we asked for him again on our trip to Chichen Itza on April 20. Elmer is a real gem! He made the whole trip wonderful. He not only speaks great English, but takes the time to try to teach us the Spanish words. He stopped along the way to show us the "gum" trees and in Valladolid to show us the San Bernadino Monastery on the way to Chichen Itza - fabulous! On our way back we stopped at a cenote to swim "Ik-Kil" if I remember the name correctly. Elmer also picked us up at the Grand Mayan for our return trip to the airport. Our group of six cannot say enough good things about Elmer and your AGI company. Please keep up the good work. We loved your new Renault Trafic vehicles. We are hoping to return again next year and we are looking forward to Elmer planning another wonderful day for us. He truly has earned the name "Mr. Tour". We will continue to recommend your services to everyone traveling to Mexico! Blessings to you and all your staff!
Jack & Cathy Janda, Art & Carol Smith, Jenny Agnor & Charlene Greene

May 15, 2009  
Anonymous Joan said...

Good Morning;

Long overdue thank you for your fabulous service. We were thrilled to have your service waiting for us at Cancun Airport, and the smooth and comfortable ride to the Palladium in March.
We have recommended you to friends, and look forward to using you again next year.
Sincerely,
Joan Dervin, Cliff and Cieara Shaw
Ottawa, Ontario

May 16, 2009  
Anonymous Anonymous said...

Dear Javier,

It was nice to finally meet you at the Palladium Addict's 4th Annual get together in April. Jim and I would like to thank you for your thoughtful gift. We had another wonderful vacation at the Grand Palladium in Mexico and look forward to returning sometime soon! Again your service involving our transfers during our vacation went as scheduled and your drivers are friendly, helpful and all very professional.

Again thank you and it was our pleasure!

Sincerely,

Gail and Jim Fox

May 28, 2009  
Anonymous Brenda said...

Hola Javier, Muchas gracias for the excellent service you and your staff provided.AGI is the BEST! We were pleasantly surprised to enter the new van and be given cold bottles of water which was greatly appreciated. A special Thanks for the bottle of Xtabentun you gave to all the Palladium Addict members at the 4th Annual get togehter. See you next April.

June 07, 2009  
Anonymous Anonymous said...

Hola Javier and your excellent drivers.

Truly exceptional service from Elmer as he waited for us while we arrived out of Customs and to a special treat of a cold drink and a souvenir bottle for the 4th Annual Palladium Addict Get Together. It made us feel so at home seeing a familiar face with that gracious Mayan smile.

It was also very nice to meet your wife Martha at the get together. A very special lady. She even showed us pics of your dogs after we showed her ours and our pup, Kaaxan, that your crew helped us name.

A great trip back to the airport with a quick stop at the mall in PDC for some munchies. It is always so sad to leave, and we were taken very good care of as it was also at the time of the media hype on the health concern.

We wish you and yours all the best and cannot wait for our next trip to the Grand Palladium.

Gracias,
Rachel and Bill

June 07, 2009  
Blogger c said...

Hello Javier.

I just wanted to thank you again for making the transfer arrangements for my family trip this week. You promptly handled my request online; your representative met me at the airport; and, your driver was on time at 4AM at my hotel to drive back to the airport. Your vehicles were new and clean, and your drivers were gracious, ontime, and polite what more could I ask for?

July 02, 2009  
Blogger Melynda said...

Dear Javier,

I wanted to thank you for your excellent service once again for us and friends on July 7 and July 14, 2009. We were greeted at the airport as soon as we walked toward the outside doors. Also, our pick-up at the hotel was right on time. Both drivers were very friendly and their driving was excellent! It is certainly great to know that you have a transfer service that you can depend on when traveling to paradise.

Thanks again for your great service, and we look forward to using you next year!

Melynda in East Texas

July 17, 2009  
Anonymous Anonymous said...

AGI was a great experience for us. Our driver and guide Elmer was fantastic. He was curteous, friendly and very personable. I can't imagine our visits to Coba and Xcaret without him. His willingness to share the mayan culture and to drive us around while we waited for the Jardin Botanico to open was very appreciated. We would highly recommend AGI and Elmer to anyone visiting Cancun. Please thank Elmer for making our experience wonderful. If he is ever in Chicago we would love to show him around.
Craig Harling and Family

July 19, 2009  
Anonymous Anonymous said...

Hola!

Thank you once again for your wonderful airport transfer service back to Cancun yesterday from the Palladium resort.

Also a huge thank you for our private tour with Gustavo and our guide Daniel, Ek Balam was a fantastic place to visit and our guides knowledge was so helpful and gave us a great insight into the mayan culture. We had a memorable day there and enjoyed the meal after with both Daniel and Gustavo (very good food!)at Valladoloid and the smaller less touristy cenote suggested to us by Daniel was a far better and safer option for us as a family. They were very good company and very friendly helping to make our vacation a truly memorable one.

Would recommend to anyone to take a trip with a guide through yourselves, we had 2 teens with us and they had a superb day out as well.

We will certainly be recommending agi services to friends and family, and hope we may use you again in the future. Once again many many thanks



Jayne & Owen nightinagle

August 04, 2009  
Anonymous JAGalasso said...

Hola Javier....The service you provided could not have been better. I am in the service industry owning restaurants for over 30 years, so I know how difficult it is pleasing the public. Your staff could not have been more professional and courteous.I will most surely use you again in the future. I can be reached at bigzeke@hotmail.com if any more positive info is desired. Gracias Jerry

August 19, 2009  
Anonymous Anonymous said...

We recently returned from the Riviera Maya where we used AGI for our transportation to and from the airport. We also booked a private tour through AGI to Ek Balam. I cannot say enough about the quality of both services. Our transportation from the airport was safe, pleasant, and efficient. Our tour to Ek Balam with Daniel, our guide, and Elmer, our driver, was the highlight of our trip. Both were excellent with our 8 year old daughter. In addition, I accidentally left my makeup bag containing my medication on the van, and AGI brought it back to my hotel for me that night. I was so impressed. (Thanks, Rupert and Javier!) Also, Javier, thanks for the generous gifts. We checked our bags on the way home just to keep it intact, and we will remember you when we serve it to guests. Our sad, sad trip back to the airport was also quick and safe, and our driver was again superb. We will always use AGI for our transportation and for tours when we are in Mexico.

Michelle and Erin Witter

August 26, 2009  
Anonymous Susanne said...

Dear Javier,

Many many thanks to you and your staff for the great customer service your company provided. Especially your prompt, professional email responses in regards to arranging a tour for our big group of 40 people. Our transfer to/from hotel was fast and enjoyable, and our driver Felipe was excellent. Our multi-stop tour was beyond expectation, especially with a group of 40 people. Great customer service, very polite and courteous and above all very punctual. Many thanks to the drivers and our tour guides Daniel and Miguel; they were very knowledgeable in the history and very pleasant to be with. Overall, it was a great experience and I will definiately use your services again in the future. Highly recommended! Thanks again :)

September 20, 2009  
Anonymous Jeff said...

Hola,

My friends and I truly enjoyed our trip to Chichen Itza and Ek Balam. The tour guide was very knowledgeable. The service was excellent. We will definitely use AGI service again!

Muchos Gracias!

Jeff from Vancouver, Canada

September 26, 2009  
Blogger Issur said...

Hola personal AGI,

My wife and I would like to express our gratitude and thanks for such a wonderful experience dealing with your staff. From our initial meet at the airport we knew we were in for a treat; our conversations with Carlos(AGI Staff) gave us some great insight on the history of yucatan and customs that made us more at ease.

The icing on the cake was our tour to the ruins. We had a wonderful time with both Daniel and Carlos (AGI staff) as we continue to discuss yucatan's history and local customs. We also had a chance to eat at a local mexican place that serves hand made tortillas (which was the most unforgettable experience - love those hand made tortillas); Both staff were courteous enough to cater my un-ending questions about varied mexican cultures as well.

Dealing with your staff was definitely a wonderful experience and highly recommended for future travelers in the yucatan area.

Gracias por la gran experiencia,
Issur (Vancouver, Canada)

P.S. Me encantan esas tortillas hechas a mano

October 26, 2009  
Anonymous Anonymous said...

Javier,
Just a few word to thank again the whole organisation behind you, for the promptness of your services as always right on time , either at the airport or the hotel lobby, especially Juan Carlos always with a nice services and some chating during the trip which we appreciate as he was telling some nice point of interest throughout the ride. A la proxima

Pedro and Chantale

Montreal, Canada

October 26, 2009  
Anonymous Tracy B said...

We just completed our 4th trip in the last 3 years to Riviera Maya and used AGI for each trip. We wouldn't do it any other way. The service has been top notch, glitch free every time. There is no better comfort than exiting the "rat race" in the Cancun airport only to see your name displayed prominently on the AGI Tours sign - what a welcome relief. The drivers are courteous, friendly, prompt, and knowledgable about the area. Can't wait for our next trip!

October 28, 2009  
Anonymous Carl Miller said...

Hola Javieer! Thank you so much for your excellent service. Your drivers were prompt, courteous, and professional. There is no other transportation in Cancun/Riviera Maya that I will ever use.
Gracias!!

November 12, 2009  
Blogger kristen said...

Dear Sr. Javier,

I wanted to send a note of gratitude for your services this past week. When we stepped outside of the airport in Cancun, we were immediately greeted by someone with our name- I was so impressed at how easy you made our arrival! Our chauffeur, Sr. Luis, was fantastic--he arrived early for us with a wonderful attitude, he was very helpful with our bags, and he even gave us advice about the weather! Our transport to the hotel was very comfortable with air-conditioning and a vehicle that was very clean. I was so happy that I had no worries about getting to and from the airport due to your high level of professionalism. I will recommend your company with confidence to all of my friends who will be visiting the Cancun area in the future. Thank you again for making our vacation worry-free!

Kristen Bauer

November 16, 2009  
Anonymous Jennifer M said...

Hola Javier!

Well here we are, home safe and sound again. I just wanted to say thank you very much, both our pick up from the airport to the resort and back to the airport again were excellent (as usual).
I love feeling of having 2 more hours at the resort after everyone else leaves on the bus…and then passing the bus on the highway and making it through check in before all of them! LOL Isn’t it terrible that I love that?
Thanks again, we will be returning in April and I will contact you soon to make the arrangements.
Adios,
Jennifer M

November 22, 2009  
Anonymous Stacey said...

We just used your wonderful service again December 4 to 11 for our transfers to and from the resort. It's always a pleasure to see your staff waiting for us at the airport and though we didn't want to leave, it was sure great to see our friend, Elmer waiting for us at the lobby to go back to the airport. You have picked your staff well. They are professional and friendly and we look forward to using your services again in April 2010!!

December 23, 2009  
Anonymous Larry Avrunin said...

Javier;

We just returned from a great trip to Cancun made that much better because of you and your staff. I don't know of anyway your services could have been more perfect. You had assured me that if the plane was delayed to not worry AGI would take care of it and even though we were 2 and a half hours late, Rudi was there to meet us and take us directly to our hotel with water provided.

You were the only company I could find that was willing to discuss and offer us the private tour we requested. Other companies had ads saying private tours but were not accommodating. As you know we wanted to see Chichen Itza and Tulum but only spend one day doing it. You said it was doable and suggested leaving the hotel at 530AM. That was early but was fine with us. When we got downstairs Rudi was there with the tour guide Miguel. Miguel suggested breakfast at the Mayaland hotel in Chichen Itza which just outside the ruins and was extremely knowledgeable. The trip was great and exceeded our expectations. At noon, when we were leaving Chichen Itza, the "big" tour buses were arriving. Rudi and Miguel each had excellent english skills. We did not feel hurried in any way and they were both helpful in getting around.

Finally the day to depart was here and we were scheduled for pickup at 1:15 to return to the airport. At about 1:10 Gustavo (I believe) showed up, helped us onto the large van and took us directly to the airport. Once again a very pleasant driver that made our final transport enjoyable.

I would not hesitate to use AGI tours again and would gladly recommend it to anyone considering a trip to Cancun. It would be interesting to see how many people would be interested in a 1 day trip to both sites as your provided for us.

Thanks again,

Larry Avrunin

January 10, 2010  
Blogger Jerry said...

I have used AGI numerous times and their service only gets better. They are very timely, drivers are great, and the vans immaculate.

January 28, 2010  
Blogger Jennifer Haas said...

We just used AGI for the first time last week. They were great! Felipe took us down to the Palladium and Miguel took us back. Both were great to talk to and helped us with our Spanish. We will definitely use AGI when we return to the Palladium!

January 28, 2010  
Blogger Ash Patel said...

Our driver Ruperto was waiting with a sign that read our name on it. As soon as we met him, he took our luggage loaded it up and handed us a much needed cold water.

The rest of our flight was herded onto large buses that sat for over an hour until full. It was so nice to go directly from the airport to the hotel without stopping at a dozen resorts.

This is the utmost professional organization with the highest quality service. Emails are answered promptly and phone calls are answered by english speaking professionals. No waiting on hold and no well, let me check. Too bad this service isn't everywhere.

January 30, 2010  
Anonymous Anonymous said...

This company provides an efficient, on time, professional driver in a well maintained airconditioned vehicle for you and your party only. We got to our resort, Secrets on Maroma Beach less than an hour after landing! The driver immediately handed each of us a bottle of ice cold water as we settled in. I highly recommend this comapny and have used them for 4 years now. Very worth the $$ because they are so honest and dependable and transport you and your group ALONE ....non-stop! It is not worth losing 15 minutes of your vacation waiting to begin while someone else arrives at their destination spot because their resort is on the way to yours. Thank-you AGI!!

February 05, 2010  
Anonymous Lori said...

Just a quick note to thank you for your wonderful service. When we stepped out of the Cancun airport we saw our name on your sign and were quickly taken to the Royal Suites at the Grand Palladium. What excellent service from Carlos & your company. Return trip was just as nice - no worries. We will definitely use AGI and recommend AGI to everyone. Thank you, thank you, thank you!!!

February 05, 2010  
Blogger Niki said...

Gracias amigo for your help in contacting my guest at the airport. Mom was very grateful when your driver came to her with the new travel information. Saved us a lot of problems! You know we love you here in Punta Allen!!!!
Niki Allen
Serenidad Shardon

February 12, 2010  
Blogger laura said...

Excelent company and service...they just took our group of 8 to the Bahia Principe and that is the only way to go when you are going that far south. It is great to go straight there from the airport and not be stopping at all the resorts along the way! Very comfortable, clean transportation with excellent drivers.

February 14, 2010  
Blogger VICKI ROUFS said...

MARCO:

YOUR THE BEST. I WANT TO THANK YOU FOR FINDING MY HUSBAND'S PHONE AND RETURNING IT. IT WAS GREATLY APPREACIATED. SORRY WE MISSED YOU WHEN YOU RETURNED IT. HAD A GREAT RIDE WITH YOU THAT DAY... WE ARE THE ONES THAT DRINK WAY TO MUCH ON YOUR BUS... THANKS AGAIN AND HOPE TO SEE YOU AGAIN.

VICKI

February 17, 2010  
Anonymous Anonymous said...

Javier
Once again this year we used AGI. It never crossed our minds to use any service for our transfer. This trip included our daughters wedding with 6 different pickups (due to staggered arrivals/days)for people who had never been to the area/airport etc. We knew they would be thrilled with the AGI service and all of them sure were! Congratulations for your selective hiring; your staff- as always..were wonderful, always on time, vans were clean and newer models, drivers were smart, safe drivers. It was obvious they realize and respect their responsibility as drivers.
Not only did our guests for the wedding enjoy AGI's efficiency but we have referred at least a half a dozen other couples who ranted about the AGI experience. One of the couples have actually used AGI for the second time and wouldn't consider any other means of hotel transfer.
See you next time!
Dave and Fern McCannell

March 02, 2010  
Anonymous Rosemary said...

Hola Javier,

Although we never met, I feel like I have a friend in Mexico who is looking out for me! When my friends and I arrived in Cancun two hours late I was so relivied to see my name on a card and our lovely Mike waiting for us with a welcoming smile. A bottle of cold water and a quick stop at PEMEX for even colder cervezas and we were on our way to Puerto Adventuras. A smooth, comfortable ride for weary travellers with Mike sharing some local history and customs. Four days later Mike was back with Xavier to take us to Coba..OH what a day, climbing ancient ruins and swimming in private cenotes...the best day of my holiday. Xavier you will be in my heart always, you are a man of such wisdom and grace...Thank you for sharing your beautiful history and culture with us. Although we were sad to leave, Mike was back again to bring us to the airport and wish us safe travel...Gracias Miguel.

Thank you AGI Tours for making our trip so enjoyable!

Rosemary Jones
Ottawa, ON

March 16, 2010  
Anonymous Pallavi Pyreddy said...

Hola Javier & AGI family,

Muchas Gracias for your last week's outstanding service. The whole experience with AGI was just excelente! Gustavo, Daniel & Julio were always prompt, very friendly and the vehicles spotless and comfy.

We visited Cancun from Mar 6 - 14 2010 and used AGI for all of our transportation and trips - round trip airport tranfer to Playa, transfer to Puerto Morelos & Isla Mujeres from our Sandos Carcol Eco resort in Playa and a Chichen Itza/Ek Balam day tour, Tulum/Xehla day tour and an XCaret tour - everything was muy bueno - very good!!!

Daniel has excellent knowledge of the Mayan culture and is very charming. Gustavo is extremely friendly and our 6 yr old daughter had tons of fun practising her spanish with him. Julio went out of the way and tracked down Cesar the snorkeling guide in Puerto Morelos and that snorkeling tour was extraordinary.

It was a pleasure dealing with the AGI family and your services are just perfecto! The high quality of all your services made our vacation very smooth & wonderful.

We will highly recommend your Espectacular services to all our family/friends for sure!!!

-- Pallavi

March 16, 2010  
Anonymous Pallavi Pyreddy said...

Hola Javier & AGI family,

Muchas Gracias for your last week's outstanding service. The whole experience with AGI was just excelente! Gustavo, Daniel & Julio were always prompt, very friendly and the vehicles spotless and comfy.

We visited Cancun from Mar 6 - 14 2010 and used AGI for all of our transportation and trips - round trip airport tranfer to Playa, transfer to Puerto Morelos & Isla Mujeres from our Sandos Carcol Eco resort in Playa and a Chichen Itza/Ek Balam day tour, Tulum/Xehla day tour and an XCaret tour - everything was muy bueno - very good!!!

Daniel has excellent knowledge of the Mayan culture and is very charming. Gustavo is extremely friendly and our 6 yr old daughter had tons of fun practising her spanish with him. Julio went out of the way and tracked down Cesar the snorkeling guide in Puerto Morelos and that snorkeling tour was extraordinary.

It was a pleasure dealing with the AGI family and your services are just perfecto! The high quality of all your services made our vacation very smooth & wonderful.

We will highly recommend your Espectacular services to all our family/friends for sure!!!

-- Pallavi

March 17, 2010  
Anonymous Joseph said...

Dear Javier:

I just wanted to write to you to tell you that we were very happy with the excellent service we received by AGI for our recent trip on March 13-20. Our driver Arnaldo was very courteous and polite and was an excellent driver. We felt very safe with our children in the vehicle. Thank you for the booster seat for our daughter. We are planning to return next year and will definitely be using your service again.

Thank you again and give our best to Arnaldo!

Jospeh
Windsor, Canada

March 29, 2010  
Anonymous Anonymous said...

Hola Javier,

We have used your service for years and have recommended it to many people. I have thought of trying to take a cab or public transportation to Puerto Juarez but always end up using AGI tours. Your service is always prompt, reliable, reasonably priced and just makes the arrival and departure so much easier. Your drivers are friendly and the vehicles are roomy and comfortable. On our last trip the driver had a cooler full of cold water which was a nice touch. Can't wait to be back and use your service again.

April 13, 2010  
Blogger Scott said...

Javier,

Just wanted to thank-you for the great service and excellent attention to detail we received on our trip from AGI!

Many thanks, we certainly will recommend AGI to everyone we know...

Scott and Cathy
Muncie, IN

April 18, 2010  
Blogger T.C. said...

Thanks again Javier for providing us with Our transfer to Our resort and back to the Airport. Your driver was very informing when we had a question and delivered Us safely both ways. Hope to do business with you again in the future.
Tim & Bonnie C.

April 28, 2010  
Anonymous Anonymous said...

Javier,

Thanks for a great service. Your drivers were on time, easy to find and professional. I would not hesitate to use AGI Tours again and I highly recommend them to anyone needing transportation around Cancun.

John & ML
April 2010

May 02, 2010  
Anonymous Anonymous said...

Javier, I want to compliment your driver, Rupert, who took us to the Airport last week. I was ill and he was very understanding; helpful; and caring, a true professional and an asset to AGI.

Service like this is what keeps us returning to AGI for our travel needs.

Please express my thanks to Rupert once again.

May 05, 2010  
Anonymous Anonymous said...

Hola Javier!

I just wanted to send a BIG THANK YOU to you and your staff! We had a wonderful time with Marco and Heraldo! They were very fun to spend time with and very informative!

I think Marco really like when all the children were yelling out his name by saying "Marco, Polo"!

Gustavo was a pleasure to have as our driver, he is a very nice young man! He is very funny too!

Thank you again and we will see you in paradise very soon!
Brent and Teresa Halvorsen :-)

May 05, 2010  

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